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Customer Phone Service
GuideOne Insurance
1111 Ashworth Road
West Des Moines, Iowa


Contact Us

For Your Insurance Needs

GuideOne Insurance
1111 Ashworth Road
West Des Moines, IA 50265-3538

Phone: 1-877-448-4331
Email: GuideOne Feedback
Need Product Information or Have Other Requests? See Customer Service.


Payments: Make a Payment


Phone: 1-888-748-4326
(24-hour GuideLine™ Claims Reporting Service)
Claims Service: Report a Claim


Request a Quote from GuideOne

Request a quote from GuideOne Insurance.

For Media Questions

Melany Stonewall, Sr. Specialist
Communications & Marketing
Phone: 515-267-5437
Email: Melany Stonewall


For Your Risk Management or Loss Control Needs

The GuideOne Center for Risk Management®
1111 Ashworth Road
West Des Moines, Iowa 50265-3538

For your insurance needs (request a quote, make a payment, manage your claims), please see contact information above.

For specific Risk Management/Loss Control assistance, please contact one of the individuals below.

Churches - Risk Management Assistance
Email: Eric Spacek
Phone: 1-877-448-4331, ext. 5118

Schools (K-12) and Higher Education - Risk Management Assistance
Email: Mark Mohler
Phone: 1-877-448-4331, ext. 5175

Senior Living and Home Care - Risk Management Assistance
Email: Linda Williams
Phone: 1-877-448-4331, ext. 5478

GuideOne® is the registered trademark of the GuideOne Mutual Insurance Company.
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